SHIPPING & DELIVERY
Shipping Information
Our core goal is to offer reliable, smooth delivery service to customers across all regions worldwide. We ship to dozens of countries every day and strive to deliver fast, responsive support for all your delivery-related inquiries.
◆ Total delivery timeframe = 3–5 business days order processing time + transit shipping time. All available shipping carriers, exact freight fees and estimated delivery durations will be clearly displayed for you at checkout.
◆ Free shipping has no guaranteed fast transit speed. If your order is needed for a scheduled event on a fixed date, please account for extra potential delays when choosing the free shipping service.
◆ Once your parcel departs our warehouse, an email containing your full shipment tracking link will be sent to your registered email address automatically.
◆ Order cancellation is available only before your package is dispatched from our facility. We take every reasonable measure to deliver your package within the estimated timeframe. However, in rare cases, unforeseen circumstances may cause delays. If your order is delayed beyond the estimated delivery date, please contact our customer service team for assistance.
◆ We are committed to ensuring your satisfaction with Vihomemall's delivery service. If you have any questions or concerns about your shipment, please don't hesitate to reach out to us.
